Wellington Country Park is aimed at families with children up to the age of 8 years old. Older children are very welcome, but our attractions are aimed at children of that age range, and some have even further restrictions. Unless you are meeting other family/friends, older children may not enjoy the facilities as much as younger ones.

Yes, we have limited the number of tickets available so we can control the numbers on site.

By this means, we have found that not only does this reduce the possibility of overcrowding and queuing on entrance, but also access to and wear and tear on our play equipment and our facilities. This has improved both of the experience of our visitors and the standard of service we can offer. With reduced queuing and spreading out the numbers using individual pieces of play equipment, we believe, will result in the enhancement of your overall experience and enjoyment of your visit

We ask visitors to book online during our peak morning period from 9.30am to 12.30pm, we can reasonably control the number of visitors coming and going onsite. We do allow visitors to arrive without booking from 1.00pm

Entrance times to the Park itself are:-

Low season: 9:30am – 4:30pm

High season: 9:30am- 5:30pm

The main ENTRANCE GATES to the Park, will be locked 30 minutes after the Main Reception building closes. Visitors must vacate the Car Park by that time or you may not be able to exit the Park

Please note – Different attractions close at different times. Please check timings of operation on our website or arrival to the Park.

Whilst children have free entry until they turn 2 yrs old, they do require an infant ticket of their own. Please note this is not applicable to Annual Pass holders.

By requesting visitors to book online during our peak morning period from 9.30am to 12.30pm, we can reasonably control the number of visitors coming and going onsite. We do allow visitors to arrive without booking from 1.00pm.

By this means, we have found that not only did this reduce the possibility of overcrowding and queuing on entrance, but also access to and wear and tear on our play equipment and our facilities. This has improved both of the experience of our visitors and the standard of service we can offer. With reduced queuing and spreading out the numbers using individual pieces of play equipment, we believe, will result in the enhancement of your overall experience and enjoyment of your visit.

When you book a disabled ticket you are entitled to a free carer to enter the Park with you. To keep things fair we ask for proof of all disabilities, regardless of if they would be considered visible. The proof that we accept is as follows:

• A Blue Badge with a valid expiry date, this can include a photocopy or digital photo of both sides of the badge
• PIP Letter (Personal Independence Payment) dated within the last 24 months, this can include a photocopy or digital photo with both the name and date clearly visible
• DLA Letter (Disability Living Allowance) dated within the last 24 months, this can include a photocopy or digital copy with both the name and date clearly visible
• An Enhanced Access Card with a valid expiry date

If you are concerned about your documentation or accessibility needs, we ask you to get in touch with our team prior to your visit. Please note that to qualify as a carer, the individual must be aged 18 years or above.

Yes, we are. For security, ease of operation and less handling, we will remain cashless going forward. We will now only accept card payments, contactless and apple-pay.

Bicycles, adult scooters, adult/child electric scooters, hover boards, skateboards and roller skates/blades are not allowed in the Country Park or on the Campsite at any time. However, bicycles with stabilisers, balance bicycles and child scooters are permitted.

Picnics are allowed anywhere in the Park, except the Animal Farm, but we do ask that whilst having your picnic, you do not encroach on other visitors space. To keep our Park clean and our staff safe, please make sure you take all your rubbish with you or put it in the bins provided.

BBQ’s are permitted in the Picnic Area ONLY subject to weather conditions, where a limited number of concrete plinths available. BBQ coals must be disposed of in the ‘Hot Coals’ bin after cooling down.

All BBQ’s must be kept off the floor at all times and please ensure you have firefighting equipment such as water or sand.

No pre-booking is required for any individual who is presenting a Complimentary Day Ticket for entry. However please note, one voucher is only valid for one person. All other members of your party must have annual passes or have a pre-booked day ticket to gain entry.

If you forget your voucher, the full day entry fee will be charged. These vouchers are not tracked and cannot be replaced if lost

No pre-booking is required for any individual who is presenting a Complimentary Day Ticket for entry. However please note, one voucher is only valid for two people. All other members of your party must have a pre-booked day ticket to gain entry.

These vouchers are not tracked and cannot be replaced if lost.

Our shop is situated within the Main Reception building with a selection of toys, games, outdoor play equipment as gifts for all ages, as well as a range of confectionery, ice cream and soft drinks,.

For camping guests, there is a range of basic grocery lines available such as tea, coffee, sugar and sun cream.

No, it is free to park your car here at the Park.

Welly Wheels are battery driven cars for children to drive themselves around a woodland track. It is only suitable for children aged 4 to 10 years old. It does require the child to be able to steer and ride a bike.

Welly Wheels is £3.00 per car and children can share a car if they wish. Please note, No adults are permitted on the track or in the vehicles themselves.

A ride on the Train costs £1.00 per ride per person. Children aged 1 and under are free but must be accompanied by an adult.

We are able to offer basic first aid and a number of our team are “first aid at work” trained.

There are several toilet facilities available within the Park. They are located in the Main Reception area, adjacent to the Adventure Play Area, next to the splash zone and also at the Animal Farm.

Please note – There is NO baby changing or disabled toilet facilities at the Animal Farm.

We hold daily interactive animal activities for you to get up close, touch and learn more about our fascinating animals. Obviously with animals, they have their mood swings or healthcare issues so sessions may change with very little notice. Please check the Animal Farm timetable on arrival at the Main Reception. You can purchase animal feed or duck feed from the Main Reception for £1.25 per bag (subject to availability). Animal Feed can be fed to the goats, sheep, cows and alpaca.

Our Lake is a syndicate fishing only lake and unfortunately, we do not offer day passes. For more information on becoming part of the syndicate, please contact our Estate Office on 01256 882694.

Please note – fishing, swimming, boating or the use of remote-controlled boats on the lake is not allowed.

Our Main Café is situated within the Main Reception building and is open daily from 9:30am – 4.30pm low season (5.30pm high season) and offers a full range of meals, snacks and refreshments.

Breakfast is served from 9:30am – 11:00am and lunch is served from 11:30pm – 3:30pm low season (4:30pm high season).

Our Woodland Cafe is open daily from 10:300am to 3:00pm. The Lakeside Café which is open during school holidays and weekends. Open 10.30am-4.00pm (5.00pm high season), it offers hot and cold drinks, sandwiches, cold snacks, and ice cream.

Camping guests; If you have forgotten any essentials, our cafe carries a limited range of items such as bread, eggs, bacon, sausages and milk.

Yes, we are. Access to all buildings, café’s, soft play, party room and Reception, is either flat or via a slight ramp with a minimum access of 900mm. Flooring is either of a vinyl or tiled surface.

Once in the building and into the Park, the majority of the Park now has tarmac paths. This allows for wheelchair access to all areas of the Park including access to, in and around the Animal Farm, the Dinosaur Trail and around the back of the small lake. Access to the back of the large lake is only partly accessible for wheelchair users, as the path becomes very narrow and is of a natural rough forest floor.

Whilst there are level tarmac paths to all entrances to play areas and the areas are all visible from these points, all play areas are barked for safety reasons which unfortunately makes access for wheelchairs very difficult. All paths are approximately 2m wide with grass areas either side, which may be uneven underfoot. There are plenty of benches located throughout the Park to allow for rest.

Please note that the Train has a wheelchair carriage available to all passengers who may need to use it.

Please see our website for further details.

Unfortunately, we do not have any mobility scooters for hire, but we do have one basic push wheelchair available which can be pre-booked. To book, please contact the main Reception either by email countryparkinfo@wellington.co.uk or by phone on 01189 326444. You can then reserve the wheelchair for your visit. Please note a refundable £50.00 deposit is required.

In case of late arrival, the wheelchair will remain reserved for 30 mins after the booked time. However, after that period of time, it will be available to other visitors if required. If not pre-booked, use of the wheelchair is done on a first come first served basis.

We have a full range of facilities for Special Needs visitors but we do not have a ‘changing room’ facility. For further details and accessibility, please see our accessibility page on website for full details.

Dogs must be kept on a short lead at all times within all of the Country Park grounds. We do not have any facility where your dog can be allowed off the lead. Please note that dogs are not allowed in the children’s play areas or the Animal Farm and we ask that you bring doggy bags with you to clear up after them. Dogs must not be left unattended at any time.

The Park is now a no smoking/vaping site. The designated smoking area is outside of the Main Reception. You may not smoke in any other areas of the Park.

Unfortunately, there is no public transport currently servicing the Park.

Yes, as part of your campsite fees, access to the Country Park is included. Please note, you cannot gain access to either your Campsite pitch or the Country Park until 2:00pm on the day of arrival.

On the day of departure, you must vacate your pitch by 11am at the latest but you can continue to have access to the Country Park that day until 5:30pm. Please note access to the Park does not include use of the Miniature Railway or Welly Wheels. Tickets are required for both the Miniature Railway and Welly Wheels and can only be purchased at Reception, along with Animal Feed and Duck Feed.

Our Campsite is only open from the middle of March to the end of October.

No, we are a touring campsite. We only provide the pitch facility.

No, we do not have any entertainment on site. However, you are more than welcome to walk around the Country Park in the evenings and use the play areas, when we are closed to the public. Please be aware that the lake is not fenced in so children must be supervised at all times. The Park is also not lit at night, so when it goes dark, it becomes very dark. We do recommend all campers to bring a torch with you on your visit.

As we are a family site, we do not allow all adult groups on our campsite which includes hen/stag parties.

Unfortunately, this is not a service we are able to provide

Yes, you can. When booking online, after you have selected the type of unit you want, it will show a drop-down box of available pitches of the type you have requested. You can then select which pitch you want. Please be aware however that pitches may occasionally have to be moved for operational reasons.

We only allow a maximum of 8 people per pitch in total (that includes any infant/child). We do not allow groups of adults only.

All paths within the campsite are either typical forest floor or stone/shingle. Therefore, they are not easily accessible for wheelchairs. Please be aware that currently, we do not have any have any disabled toilet facilities on the campsite.

Yes, you would need to bring a 16amp standard electric hook up cable with the 3 round pins on the end. These can be brought from most camping shops or online stores. We recommend a minimum of 10m length to ensure you can reach all hook up points.

Each electric point delivers a maximum of 1.5KW (6amps) per pitch. You will need to bring an electric hook up cable with you as we do not supply them. Cables should be a standard 16-amp outdoor cable with a minimum of 10m to ensure you can reach the hook up point. As supply is limited, campers should only use travelling kettles, irons etc. Normal utilities may trip the supply.

No, due to licensing requirements, we can only allow 1 unit per pitch as per our Terms & Conditions.

Unfortunately, not, our non-electric pitches are purely for tents only.

Yes, you can be together if we have availability. However, the caravan can only go on an electric pitch, so to be together you would both have to go on electric pitches. Please be aware, pitches may have to be moved for so operational reasons.

Yes, you can. We do allow a maximum of 3 dogs on a pitch and are charged at £3.00 each per night.

Dogs must be kept on a short lead at all times within all of the Country Park grounds. We do not have any facility where your dog can be allowed off the lead. Please note that dogs are not allowed in the children’s play areas or the Animal Farm and we ask that you bring doggy bags with you to clear up after them. Dogs must not be left unattended at any time.

Enclosed Fire Pits, Chimeneas and BBQs are allowed though due to weather conditions this may be prohibited at the Campsite Warden’s discretion. You are welcome to bring your own BBQ’s though any BBQ must be a minimum of one building brick height off the ground. They must not be placed directly on the ground. Bricks are available opposite the Campsite Warden’s lodge. If BBQs etc. are used, they must be supervised at all times and please have firefighting materials i.e., water, sand etc available for any emergency.

Campers cannot arrive prior to 2pm. Check in time is between 2:00pm – 4:30pm (Low Season), 5:30pm (High Season).

Please note – there is no access to the Park facilities prior to this time.

All camping bookings must be pre-booked and paid for in advance, via our website. Wellington Country Park is totally cashless and no cash payments or on the door bookings will be accepted.

Unfortunately, we do not now offer this facility and campers are asked not to arrive until the check-in time of 2:00pm.

If you are going to be later than the check in times, please do not worry. We just ask you to call us on the day of arrival before 4:00pm (Country Park Low Season) or 5:00pm (Country Park High Season) to let us know so that we can go through the late arrival procedure with you.

No, there is no additional charge for awnings.

You must vacate your pitch and return your key to Reception by 11:00am on the day of departure. However, once you have vacated your pitch and returned your key to Reception, you are more than welcome to park in the main car park and enjoy the Country Park facilities free of charge, for the rest of the day.

Campsite Visitors are permitted and are not required to pre-book, purchasing their tickets on arrival. They are however required to pay the full Park day admission rate whether they are using the Park or not.

Campsite visitors must be met in Reception by the campers they are visiting. Visitors intending to stay later in the evening are asked to please pass on their car registration number on arrival. All visitors must be off-site by 10:30pm latest. As both the Campsite and Main Park entrance gate will be locked, campers will have to escort their guests off the premises. The total number of campers and guests must not exceed the maximum of 8 people per pitch, as defined above.

• A minimum of 2 nights stay is required on weekends and school holidays during our camping Mid Season.A minimum of 3 nights is required on Bank Holiday weekends during our camping High Season.A maximum of 7 nights stay is permitted on our site. If you wish to stay longer than this up to a maximum of 14 nights, you must first speak to a member of the Wellington Country Park management team. If you book for longer than this and it has not been authorised, your booking will be cancelled and refunded as per the cancellation policy.

Unfortunately, we do not do on-the-day bookings, all stays must be booked at least 24 hours in advance.

If you have booked a workshop with your package, the workshop will last for 45 minutes and will be filled with outdoor, hands-on fun.

We love and ask for teachers to join in the fun with our workshops. For larger groups, teacher assistance will be required.

All of our attractions are outside so please make sure all children wear appropriate footwear and clothing for their trip. This includes a waterproof coat as our workshops run come rain or shine!

Your Education Team Member will meet you all at the coach and provide everyone with a sticker for entry. Your visit includes one free ride on our Train.

If you have workshops booked, your Education Team Member will explain when and where the workshops will start.

When arriving at the Park on a coach, the driver will stop outside the Main Reception building. As teachers and children leave the coach(es), they will be met by a member of the Education Team.

Once the coach(es) have safely dropped everyone off, they are able to park the coach(es) in front of the closed Main Gate (at the entrance to the Park).

Your coach drivers will get a complimentary hot drink, 20% off any further food and drink purchases, and are allowed into the Country Park for the duration of your trip if they want to stretch their legs!

Yes, you will receive 1 free train ride per person. The Train is open between 9:30am to 5:00pm (4:00pm low season), although it will close between 1:00pm to 1:30pm for lunch.

If you are bringing packed lunches, we can store them Main Reception building whilst you enjoy your visit. You are able to collect the lunches when required.

Please note: We would advise that children’s lunches are in a small carrier bag due to limited space.

You are more than welcome to have your lunch anywhere within the Park, we do have picnic benches through the Park. If it rains we will be able to offer you undercover seating, although we may have to stagger lunches.

There are 4 main areas in the Park where you have access to toilets and handwashing stations. These are in the Main Reception building, Middle Block by the Party & Education Room, at the Animal Farm and at the Splash Zone. The Main Reception and Middle Block have a unisex disabled toilet.

If you require First Aid at any point during your visit, please contact your nearest staff member or go to the Main Reception where one of our First Aiders will be able to assist with any basic first aid requirements.

In the Adventure Room, number 24 on our Park Map.

Welly Tots is open between 9:45am and 2:30pm, last entry at 2:15pm.

Monday, Tuesdays, Wednesday, Thursday, and Friday during term time only. Please check the dates tab on the Welly Tots page or ask a member of our team for a full list of dates.

Welly Tots is predominately aimed at children from 18 months or walking up to 5 years old.

Unfortunately, not, unless they are coming along with a sibling aged 18 months/walking up to 5-year-old.

Yes, we have a small baby area with a baby bouncer, baby mat and a few toys

No, it’s included within your Annual Pass

Unfortunately, not. Due to the location of Welly Tots and it being out within the Park, we would be unable to supervisor people leaving/not leaving the Park

Welly Tots is included in the admission price/Annual Pass.

Due to the size of the room and so the children can enjoy each area without it becoming too over crowded we do only allow 20 children in at one time.  Each family group is restricted to a maximum of 2 adults

Welly Tots is included within your admission fee/Annual Pass.

No, Welly Tots is on a first come first serve basis.

Unfortunately, not. All children must be supervised at all times

Due to the space in the room, pushchairs must be left outside in the pushchair park.

Unfortunately, we cannot allow food/drink into the room.

Unfortunately, due to restricted numbers in the room we cannot guarantee entry to Welly Tots. We do ask customers to only spend a maximum of 45 minutes in the room so it gives more visitors the chance to enjoy it.