If you have booked a workshop with your package, the workshop will last for 45 minutes and will be filled with outdoor, hands-on fun. We love and ask for teachers to join in and support our staff during workshops. For larger groups, teacher assistance will be required for the workshops to take place.

Yes, as with every booked school visit, you will receive 1 free train ride per person. The Train is open between 9:30am to 5:00pm (4:00pm low season), although it will close between 1:00pm to 1:30pm for lunch.

If the weather is nice enough, you are more than welcome to have lunch anywhere in the Park. Your lunches are stored in portable containers, so once collected you can wheel them to any location.

If there is any adverse weather, there is a marquee with picnic tables available on the main green for lunch. On arrival, please discuss lunch arrangements with the Education Team Member who meets you. Other areas may be available if required.

There are 4 main areas in the Park where you have access to toilets and handwashing stations. These are in the Main Reception building, Middle Block by the Adventure Room, at the Animal Farm and at the Splash Zone. The Main Reception and Middle Block have a unisex disabled toilet.

There will be an assigned first aider on the day of your visit. Staff will only carry out basic first aid under the direction and authority of an accompanied school staff member.

Risk assessments for the Park and the workshops can be found on our website under the school section.

Yes of course. We allow 2 teachers to explore the Park before your school trip. Visits must be booked in advance so please contact us on 01189 326444 to book your pre-visit. Please ensure both teachers have their ID on them.